Terms and Conditions

1. Introduction

Welcome to Ruffday Services, Inc. (“Company,” “we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website https://ruffday.ca or https://coaching.ruffday.ca (the “Site”) and any coaching, consulting, courses, community discussions, and related services (the “Services”) provided by us.

By using our Site or purchasing our Services, you agree to comply with these Terms. If you do not agree, please do not use our Site or Services.

2. Coaching & Consulting Services

Our coaching and consulting services provide guidance, strategies, and support but do not guarantee specific results.

You acknowledge that coaching is not therapy, counseling, or legal/financial advice. If you require these services, please seek a licensed professional.

Results depend on your efforts, implementation, and commitment to the process.

3. Community & Third-Party Advice Disclaimer

Our Site and Services may include community discussions, group coaching, or peer-to-peer support.

Any advice, recommendations, or insights shared by other users, community members, or third parties are their own opinions.

We do not endorse, verify, or take responsibility for any advice given by others in the community.

Any actions you take based on community discussions are at your own discretion and risk.

4. Advice Subject to Change Disclaimer

Coaching, consulting, and business strategies evolve over time. Advice, recommendations, and best practices provided through our Site and Services are based on current knowledge, industry trends, and experience at the time of delivery.

We make no guarantees that advice given today will remain relevant, accurate, or effective in the future.

You are responsible for keeping yourself updated and making informed decisions based on changing industry standards and market conditions.

5. Use of the Site & Services

By accessing our Site and Services, you agree:

  • You are at least 18 years old (or have parental/guardian consent).
  • You will use our Services for personal or professional development, not for illegal or unauthorized purposes.
  • You will not copy, modify, distribute, or exploit our content without permission.

6. Payments & Refunds

All fees for coaching, consulting, and courses must be paid in full before the service begins unless otherwise agreed.

We do not offer refunds once a session, program, or course has started unless specified in a separate agreement.

If payment plans are available, failure to complete payments may result in suspension of services.

7. Cancellations & Rescheduling

You must provide at least 24 hours’ notice to reschedule a session. Late cancellations or no-shows may be charged in full without a refund or rescheduling option.

We reserve the right to reschedule or cancel sessions due to unforeseen circumstances. If this happens, we will offer an alternative time or a refund.

8. Intellectual Property

All content on our Site and within our Services (including courses, materials, and coaching frameworks) remains our intellectual property.

You may not reproduce, distribute, or share our content without written permission.

9. Confidentiality

We respect your privacy and will not share your personal information, coaching discussions, or business details without your consent, except where required by law.

However, you acknowledge that online communications may not be 100% secure, and you agree to use our services at your own risk.

10. Limitation of Liability

We are not responsible for any decisions or actions you take based on our coaching, consulting, or community discussions.

We are not liable for any direct, indirect, or incidental damages arising from your use of our Services.

11. Updates & Changes

We may update these Terms at any time. Continued use of our Site and Services after changes means you accept the new Terms.

12. Contact Us

If you have any questions, please contact us at info [ at ] ruffday.ca.