Privacy Policy

Effective Date: May 27, 2025

At ruffday.ca, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name, email address, phone number
  • Billing information and transaction history
  • Employment or professional background (if provided during coaching sessions)
  • Any information you voluntarily submit through forms or communication with us

Non-Personal Information:

  • Browser type, operating system, device info
  • IP address and geolocation data
  • Usage data (e.g., pages visited, session duration)

2. How We Use Your Information

We use your information to:

  • Provide and personalize our coaching services
  • Communicate with you regarding your account or services
  • Send updates, marketing communications, or newsletters (you can opt-out)
  • Improve our website and service offerings
  • Comply with legal obligations and resolve disputes

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service providers and payment processors who assist in operating our website and services
  • Legal authorities, if required to comply with law or protect our rights

4. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct or update your personal information
  • Withdraw consent or request deletion of your data
  • File a complaint with a privacy regulator if you believe your data is being misused

To exercise your rights, contact us at info [at] ruffday.ca.

7. Data Retention

We retain personal data as long as necessary to provide services, meet legal obligations, and maintain records for tax or accounting purposes.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the date of the most recent revision.

10. Contact Us

If you have any questions or concerns about this policy or how your information is handled, please contact us at:

  • Email: info [at] ruffday.ca